Customer Service
Phone: 585-225-0430
Location: Macy’s Wing
Gift Wrapping: Large selection of gift wrapping and boxes available.
Gift boxes start at just $1.00 and gift wrapping services start at $5.00 (price varies depending on size).
Manual Wheelchairs: Complimentary.
Electronic Scooters: Available to rent for $3.00 for the first 2 hours and $2.00 for each additional hour. A 2 hour time limit may be assessed.
Strollers: Single Stroller – $5.00.
Double Stroller – $6.00.
All wheelchairs, scooters, and strollers are available on a first-come, first-serve basis. All customers wishing to rent one of these items must leave a valid photo I.D. at the customer service center while the item is in use.
Gift Cards
The Customer Service Center also sells mall gift cards, which are good at most all mall stores and restaurants.
To view your gift card balance, click here.
Greece Ridge Carousel
Kids and kids at heart always enjoy a ride on the Greece Ridge Carousel when they visit! The Carousel is located in the Food Court and is open 11am – 7pm on Mondays – Saturdays and 12pm – 5pm on Sundays. Rides are $2 (exact change required) or you may purchase a Carousel Club Card from Customer Service and receive ten rides for $10. See you at the Carousel!