271 Greece Ridge Center Dr, Rochester, NY 14626
(585) 225-0430

Customer Service

Phone: 585-225-0430
Location: Macy's wing of the mall

Join the Rochester Malls' Mall Perks Program to start receiving exclusive rewards, savings & giveaways as you earn FREE mall gift cards.  Click here for more information!

Gift Wrapping:  Large selection of gift wrapping and boxes available. 
Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Scooters: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Strollers: Single Stroller - $3.00. 
Double Stroller - $4.00.

All wheelchairs, strollers, totes and electronic scooters are available on a first-come, first-serve basis.
No reservations are taken. All customers wishing to rent one of these items must leave a valid
photo I.D. at the customer service center while the item is in use.

Mall Gift Card
Available at the Customer Service Center, near Macy's!
Only a $2 fee per card.

To view your gift card balance, click here.