OPEN TODAY 10am-9pm Saturday, November 28th

271 Greece Ridge Center Dr, Rochester, NY 14626
(585) 225-0430

Customer Service

Phone: 585-225-0430
Location: Macy's wing of the mall

Gift Wrapping:  Large selection of gift wrapping and boxes available. 
Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Scooters: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Strollers: Single Stroller - $3.00. 
Double Stroller - $4.00.


All wheelchairs, strollers, totes and electronic scooters are available on a first-come, first-serve basis.
No reservations are taken. All customers wishing to rent one of these items must leave a valid
photo I.D. at the customer service center while the item is in use.

Mall Gift Card
Available at the Customer Service Center, near Macy's!
Only a $2 fee per card.

To view your gift card balance, click here.

The Rochester Malls' perks program will discontinued in 2021. Current members will need to redeem points by December 31, 2020.