Pay: $18.00 / hour
SUMMARY:
The Donor Greeter is responsible for general donation door related duties
including accepting donations, providing excellent customer service, and
maintaining a clean, neat, and safe work environment. They are also responsible
for the separation of goods by category at the donation door.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist customers in bringing donations inside.
- Ensure accurate donation log reporting.
- Sorts donations into proper equipment for processing and transportation.
- Properly labels all equipment.
- Responsible for assisting in loading and unloading of merchandise and
equipment onto/off trucks as needed.
5.1. Ensure safety procedures are followed during packing and movement
of equipment. - Maintain a friendly, helpful attitude toward the customer. Must possess
professional service oriented etiquette at all times.
6.1. Greet customers in a friendly and enthusiastic manner within 10 seconds of
arrival
6.2. Handle customer concerns in a courteous and respectful manner,
while following retail policies. Seek assistance of supervisor, when
necessary, to resolve concerns. - Maintains interior and exterior of store in a neat, clean, organized manner
(including but not limited to vacuuming, dusting, cleaning bathrooms,
mopping floor)
Job Description: Donor Greeter
Updated Date: 01/28/2021
Page 2 of 4 - Act as a positive member of the team at the store by receiving and providing
ideas or concerns to coworkers and management in a timely and supportive
fashion. - Perform other duties as assigned by supervisor.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily with or without reasonable accommodations. This position is
required to work nights, weekends, and holidays.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED preferred. Previous retail experience preferred
LANGUAGE SKILLS:
– Ability to read and understand documents such as time cards and policy
manuals.
– Ability to write routine reports.
– Ability to speak effectively and communicate clearly to other employees and
customers.
MATHEMATICAL SKILLS:
General math skills required.
WORK ENVIRONMENT:
While performing the duties of this job the employee is usually working in a
comfortable and store environment. At times this employee may be exposed to
the outside environment when receiving donations. The employee will also be
exposed to the donation processing area which is a factory-like environment.
AVAILABILITY:
Must have open and flexible availability, and be willing to work evenings,
weekends, and holidays.
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