271 Greece Ridge Center Dr, Rochester, NY 14626
(585) 225-0430


Francesca's -- Now Hiring Key Holder/Sales Lead
Short Profile
If you believe your skills, experience, and passion would be a great fit for Francesca’s, we encourage you to apply for this position!
Job Number:
Job Category:
In Store Opportunities
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Job Description

We are on a mission to continually source and attract top talent. If you believe your skills, experience, and passion would be a great fit for Francesca’s, we encourage you to apply! At Francesca’s, our Key Holders are called Sales Leads. The successful Sales Lead candidate will have a strong emphasis on guest service, products and visual presentation. The Sales Lead must be an effective problem solver and possess an entrepreneurial spirit, as they are a part of the leadership team. In partnership with the Boutique Team Leader and Assistant Team Leader, they are responsible for ensuring that sales goals are achieved by leading brand standards for our guests and team.
• Guest Experience
o Understands and leads the team in delivering “Our Francesca’s Promise” with our sales team and for our guests
o Creates, supports and reinforces a proactive selling culture that focuses on building a confident and competent team in order to build a loyal guest following through clear and positive communication
o Ability to focus, support and prepare the team to balance our guest experience with necessary operational tasks
• Visual Merchandising
o Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication to our brand standards
o Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
o Demonstrates a passion for fashion by understanding trends
• Operations
o Understands, supports and enforces all company policies and procedures in a fair and consistent manner
o Perform, supports and supervises boutique opening and closing procedures including bank deposits and securing the boutique
o Protects the physical assets of the boutique by assisting with weekly audits, routine cycle counts and an annual physical inventory
• Minimum 1 year of experience in a specialty retail store
• Demonstrates leadership and integrity with experience leading a staff of boutique team members
• Excellent verbal and written communication skills
• Proactive and creative problem solving ability
• Flexible and adaptable availability
• Ability to multi-task and balance multiple priorities
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Must be available weekday nights, weekends and holidays
• Must be 18 or older
Apply online at

In Store Opportunities

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