271 Greece Ridge Center Dr, Rochester, NY 14626
(585) 225-0430

Customer Service

Phone: 585-225-0430
Location: Macy's wing of the mall

Join the Rochester Malls' Loyalty Program to start receiving exclusive rewards and savings with your Style Points Card!

Points may be earned and redeemed at any of your Rochester Malls!  Click here to sign up!


Gift Wrapping:  Large selection of gift wrapping and boxes available. 
Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Scooters: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Strollers: Single Stroller - $3.00. 
Double Stroller - $4.00.

All wheelchairs, strollers, totes and electronic scooters are available on a first-come, first-serve basis.
No reservations are taken. All customers wishing to rent one of these items must leave a valid
photo I.D. at the customer service center while the item is in use.

Mall Gift Card
Available at the Customer Service Center, near Macy's!
Only a $2 fee per card.

To view your gift card balance, click here.